Frequently Asked Questions
Are your items authentic?
Yes. Every item is inspected and verified before it is listed, and it is backed by our Authenticity Guarantee.
Are the items new or pre-owned?
Most items are pre-owned. Each listing shows the condition and notes any visible wear. Some items are new with tags.
What do the condition grades mean?
- New with tags: never used, with tags or box.
- Like new: no visible signs of use.
- Excellent: minimal wear; any flaws are noted.
- Very good: light wear such as corners or hardware.
- Good: moderate, visible wear.
- Fair: obvious wear, priced accordingly.
Can I see more photos of an item?
Of course. Contact us with the item name and we will send more photos or a video.
Do you ship nationwide?
Yes, we ship across the United States. See Shipping & Returns.
Can I sell my items with you?
Yes. Visit Sell With Us to submit your piece.
Do you speak Portuguese?
Yes. We are happy to help you in English or Portuguese.